Re: Many Games Won't Load

by Just4FunThisTyme
Reply

Original Post

Many Games Won't Load

★★★ Newbie

Many of my games won't load either. I am fed up with this. I can't play the games I've played on Pogo for years. And I cant seem to get an answer from Pogo. And the suggestions - like emptying my cache, did not work. Help!

Message 1 of 2 (89 Views)

Re: Many Games Won't Load

Hero (Retired)

@MsMHB

 

We can try to help you resolve the problems you're having with games on Pogo but, it's difficult to

offer advice without knowing anything about your set-up.  Please click on the blue HERE links below

then copy the displayed information and paste that information into your reply back here. This will

give us a general overview on your computer set-up and hopefully give us some pointers to help:

 

  • Your Flash Version - Available HERE
  • Your System Information - Available HERE
  • The name of your anti-virus software.
  • Specific game/s and description of the issue and/or any error messages, provide as much detail as possible

 

For instructions on how to Copy and Paste please click on this link HERE

 

For example:

 

Flash Version: 18,0,0,232 installed

System Information:
 
Browser = Firefox 40.0.3
Cookies Enabled? = true
Do Not Track = unspecified
Resolution = 1600 x 900
OS = Windows 8.1
Flash version = 18.0.0
Java Versions installed = 1.8.0_60

Anti-virus software: AVG (Free Edition 2014)
 
Game: Pinochle - Table screen doesn't load, screen goes white after the Pogo Logo disappears
 
 

Thanks,  Just  Image

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Message 2 of 2 (76 Views)