Re: Mahjongg Dimensions

by EA_Stephen
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Original Post

Mahjongg Dimensions

★★★ Newbie

I have some games I can't even get into (i.e. Mahjongg Dimensions, Bejeweled 3)..Then are games I play on game and it doen't come on again...I have to log off the game and come back..I pay to have play Pogo..This is not right

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Re: Mahjongg Dimensions

★★★ Novice

Dude, this is C&C...

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Re: Mahjongg Dimensions

Community Manager (retired)

Hello bronconut61F,

 

Although servers occasionally become overloaded, if your games freeze up regularly there may be some other issue.

 

The Mahjong Dimensions and Bejeweled games use Adobe Flash, so the first thing to test is that you have the latest version of that installed. Please follow the instructions on this link: https://help.ea.com/article/my-game-screen-is-not-loading

 

Secondly try clearing your flash player cache, see this post on the Adobe flash forum:

http://forums.adobe.com/message/4278569

 

Flash uses a lot of resources and there's a lot of animation in the game. It may help if you increase the storage available to Flash for pogo.com. Please see this article from the official Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html 

 

After all this, please restart your computer and see if the games now run more smoothly.

 

Also make sure there aren’t any other processes running in the background (file downloading, playing music) which could be diverting resources.

 

Do your other games play smoothly?

 

Hope this helps.

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