Incorrect amount withdrawn for POGO renewal

by adnylAT
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Incorrect amount withdrawn for POGO renewal

★★★ Newbie

I have a POGO account with an annual renewal.  The amout withdrawn from my account was more than the renewal. I have tried the links in EA and it simply will not load. 

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Accepted Solution

Re: Incorrect amount withdrawn for POGO renewal

Community Manager

@adnylAT Hey, are you saying that you tried to get through to support?

 

This is the right step in a situation like this, support can take a look and advise accordingly. 

 

Can you try another browser? Sometimes blockers/setting within one browser will have issues with the contact system, trying a "clean" browser should help. 

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Re: Incorrect amount withdrawn for POGO renewal

Community Manager

@adnylAT Hey, are you saying that you tried to get through to support?

 

This is the right step in a situation like this, support can take a look and advise accordingly. 

 

Can you try another browser? Sometimes blockers/setting within one browser will have issues with the contact system, trying a "clean" browser should help. 

David.png
Stay and Play.png
Message 2 of 2 (97 Views)