Re: I have Avast anti virus

by EA_Najat
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Original Post

I have Avast anti virus

★ Novice

I have Avast anti virus, and can not find anywhere to fix it for loading the programs. I only have trouble loading programs that don't load in a separate window, it is very frustrating. It looks like it is loading below the game but noway to get to it. Please help

Message 1 of 3 (102 Views)

Re: I have Avast anti virus

Community Manager (retired)

Alright, sounds like a cache issue to me.
Whenever this is happening try hitting 'Control key + F5' in your keyboard simultaneously.
 
controlf5.jpg
 
This will reload the page by clearing the cache content in the browser.
Restart your browser and try again.
 
If your issue persists, please let us know and post  your system information.

Your System information is available here: Pogo Troubleshooter

 
Message 2 of 3 (99 Views)

Re: I have Avast anti virus

Community Manager (retired)
 
There are many different versions of AVAST.
 
I am just providing you with general information available on Avast Support Website knowing you might have a different version.
 
Here is what I have found:
 
If you only want to exclude specific sites from scanning, click Exclusions in the Web Shield Settings, and add the URLs of the sites that you want to exclude from scanning to the URLs to exclude section.
 
This excludes both HTTP and HTTPS pages at the specified domain from scanning.
 
 
List of URLS you might need to unblock:

 
Message 3 of 3 (95 Views)