Compatibility Scan Problems

[carolandpaul]

What is wrong here? Operating System I am running is the latest Windows ten. I have inserted a print screen picture.

[ccboots56 · Accepted solution]

@carolandpaul

Nothing is wrong.  The scan is not made to understand a Windows 10 

computer.  so the only reply it can give is not supported.  It is a problem

with this scan.  What you need to worry about is the bottom half of the

scan, system information, that is all the helpers look at.  The top portion

is not even used by those of us that read the scans.

[ccboots56 · Accepted solution]

@carolandpaul

Nothing is wrong.  The scan is not made to understand a Windows 10 

computer.  so the only reply it can give is not supported.  It is a problem

with this scan.  What you need to worry about is the bottom half of the

scan, system information, that is all the helpers look at.  The top portion

is not even used by those of us that read the scans.

[carolandpaul]

OK, then this is not the reason my gem purchases will not proceed to checkout?

[ccboots56]

@carolandpaul

Nope, that is not the reason.  Try this, Use a different browser than the 

one you usually play with.  I believe you need 3rd party cookies open to

purchase gems.  and you can also try to purchase them thru your account

page and see if you do better.  Some players have better luck that way.

Click on my account at the top of the page, than click on billing and

subscriptions,  click on Add gems.