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[lorrettamlaw]

In starter album 4 I want to play snood for a personal challenge. The activate button is faded out cannot click the little badge window has a picture not faded out. Its NOT the bigger window for that badge. I have clear out everything.

[EA_Kristi · Accepted solution]

@lorrettamlaw Snood is actually no longer available and you cannot complete these badges. Snood badges are actually automatically completed and the fact that they are still grey/un-complete in the album is a bug.

If you check the cover of the album it will show x of 33 complete, the x will be the number of badges you have completed plus the 3 Snood badges.

Sorry for any confusion this bug may have caused!

Let us know if you have any further questions!

[EA_Kristi · Accepted solution]

@lorrettamlaw Snood is actually no longer available and you cannot complete these badges. Snood badges are actually automatically completed and the fact that they are still grey/un-complete in the album is a bug.

If you check the cover of the album it will show x of 33 complete, the x will be the number of badges you have completed plus the 3 Snood badges.

Sorry for any confusion this bug may have caused!

Let us know if you have any further questions!