COOKIE CONNECT DOESN'T CONNECT [ Edited ]

[HOCK9952]

@giraffe825   I'm sorry you're still having trouble. Please check that your browser zoom settings are at 100%. You'll need to check both browsers independently. Here's a link regarding zoom levels: 

Zoom and Screen Resolution Help

If issues still persist,  you  might consider speaking with a Game Advisor at the Help Team for further assistance. Sign in to Pogo & then click on the Help tab or else click on the Help Center link below. Follow the prompts in order to get technical advice. I hope this will help you to resolve the problem soon. Thank you for your patience. Good luck!

[giraffe825]

it says 100%, but in gin rummy, when the hand is over and the layout shows, I only see 3 cards in a pile instead of 4.  Don't know if this means anything.  I've tried zooming in and out, but it doesn't change and show me 4 cards.

[giraffe825 · Accepted solution]

It is working now, sometimes I have to reload, but thank you for all your help.

[hotelcq3cgel]

same thing still happens...it won't load

[Janetjarehart]

I am still having trouble.

[Janetjarehart]

Same problem it doesn't respond

[Janetjarehart]

I need a repair. Last time I was able to play for the badge but now I can't get it to respond again.

[EA_Darko]

@Janetjarehart Can you be a little more specific in regards to what the issue you are experiencing is?