July 2014 - last edited July 2014 by EA_Stephen
I couldnt remember my password & had no idea of help. I created a new account. Dumb, I know.
My question is...Can the 2 accounts be merged into one?
I cant seem to reach a live person to talk to. Will someone call me or email me the answers? *edited - removed phone number. Remember this is a public forum.
July 2014
It's unfortunately not possible to merge tokens, badges etc from multiple accounts.
However, if you've ended up with a subscription on the wrong account, then please contact customer support directly to see if they can help.
Follow these steps to contact a game advisor:
1. Click the link http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo and sign in with your Pogo name and password.
2. Where it says: ’Select a topic’ choose ‘Billing/Purchasing’ from the drop-down list
3. Click underneath the heading: ‘Tell us a little more about your issue’ and enter ‘Pogo’
4. Click the orange ‘Next’ button
5. Depending on your geographical location and the time of day, you may see the Live Chat option, directly
under that you'll see the Email me button. Please be aware that Live Chat is available for Club Pogo members only.
July 2014
I keep getting an error on the page. Also, it keeps telling me it needs more info with my issue. What now?
July 2014
What error do you get on the page?