Re: Can't play any EA games due to invalid account, send help :(

by EA_Barry
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Can't play any EA games due to invalid account, send help :(

★★★ Newbie

Every time I boot up any EA game and sign-in initiates, I get an instant prompt of invalid account. I tried to add/link my account on EA's site, I tried to revoke my account and add it back but there's no option to add it back. 

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Re: Can't play any EA games due to invalid account, send help :(

Community Manager

@ljrboss 

 

Find your EA Account email address using your game or Origin

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

barry.png

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Re: Can't play any EA games due to invalid account, send help :(

Community Manager

@ljrboss 

 

Find your EA Account email address using your game or Origin

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

barry.png
Message 2 of 2 (879 Views)