September 2017
Hi so I recently bought the hot night summer pack mainly because of the ciron but when I went to open it it gave me party corn in the Citron pack I don't know what to do please help.
September 2017
You are not alone. Something went wrong with this upgrade this week. I guess the choices are to live with it or start trying to secure a refund. I'm willing to bet it will be a lot of work to get the refund. In my opinion you have grounds for doing a chargeback on your card if they give you no satisfaction.
I have alerted EA staff to this issue and hopefully they will move quickly to fix it. I have no idea if they can do anything for those like yourself that got the wrong character but I hope so. Here is the link for starting an interaction with customer service:
September 2017
September 2017
September 2017