NFS Rivals Constantly crashing - XBox One

[420stonedman]

I have been getting back into NFS Rivals for a little bit now, as I remember playing it new and absolutely loving the game. 

Over 50% of the time when I launch the game, it will crash during the "finding a match" loading screen and send me back to Xbox home. Sometimes in game it will crash and send me back to Xbox home losing the data I most recently got! 

I have tried the troubleshooting suggestions given, even Uninstalling and reinstalling the game. I have it downloaded from EA play and Game Pass Ultimate. PLEASE FIX THIS BUG I LOVE THIS GAME

[EA_Illium · Accepted solution]

Hi @420stonedman Can we try going through the following steps if we have not so far and then check if this continues?

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Persistent Storage 
• Go to settings > Select Device & Connections > Then Blue-Ray 
• Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
• Go to settings > Select General  > Then Network settings 
• Go to advanced settings > Alternate Mac address > Select clear 
• Select restart 

[EA_Illium · Accepted solution]

Hi @420stonedman Can we try going through the following steps if we have not so far and then check if this continues?

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Persistent Storage 
• Go to settings > Select Device & Connections > Then Blue-Ray 
• Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
• Go to settings > Select General  > Then Network settings 
• Go to advanced settings > Alternate Mac address > Select clear 
• Select restart 

[Tention770]

I did this and it still didn’t work

[Maryjaneislife]

Same