none of the mass effect games will launch

[mikewoo6425235]

Right. Yesterday me1 would not launch. But now none of them will launch.

What do I have to do to get these games to cooperate?

[holger1405 · Accepted solution]

@mikewoo6425235 

There is a newer driver for your Gtx 1050 available. Download it from here.

Install the graphic driver this way:

• shut down any not necessary programs in the background. (including your virus scanners real time protection)
• shut down any and all system monitoring programs and any overlooking tools you might have.

• Run the installation EXE > CUSTOM mode > preform a clean installation > install only the GPU Driver and the PHYSX software.

(don't deselect components you need even if the have the same version number, the installation program will de-install them if you do)
• Reboot > test.

If that don't helps

• Make sure EA app and Steam are completely closed.
• Go to "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" folder and move the "Save" folder and the "BIOGame" folder to your desktop.
  (Just to make this clear, the named folders must be gone from the "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" path.)
• Test.

[mikewoo6425235]

sigh) Didn't want to have to do this, but here goes...

Uninstalling, restarting, and reinstalling the EA app... done.

Uninstalling, restarting and reinstalling me1... done

[mikewoo6425235]

And now the stupid editor won't let me edit my own posts! Argh!

Anyway...

Uninstalling, restarting, and reinstalling me2... done.

Uninstalling, restarting, and reinstalling me3... done!

Well, no time to test things now, I have a doctor's appointment to get to. Will have to test later.

[holger1405]

@mikewoo6425235 

Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

[mikewoo6425235]

@holger1405 

Here is a dxdiag.txt file for you. Hope this answers your questions.

[mikewoo6425235]

... And in spite of reinstalling the whole mess earlier today, the mass effect games still refuse to launch.

So depressing.

@holger1405 I hope that dxdiag points to a solution, because I am out of ideas.

[holger1405]

@mikewoo6425235 

• Hit Windows key and X.
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
• Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
• If errors are found, notify us. If no errors were found reaped steps 1 & 2.
• Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
• The system will start validating soon. If it throws an error, please list it here.
• After it reaches 100%, hit Windows key and X again.
• Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
• Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
• Post the message you receive at the end of the processes here.

[mikewoo6425235]

@holger1405

DISM ran without errors both times.

SFC returned 'Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.'

[holger1405]

@mikewoo6425235 

• Press the Windows key > Write "CMD" (Without the quotation marks) > Right click on "Command prompt" in the search results. > Run as administrator.

• Copy "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (Without the quotation marks) into the prompt of the command prompt. > ENTER.

• Upload the "sfcdetails.txt" that is now on your desktop. 

Then:

Repair the game > Test.

(Origin: Game Library > Right-click the game cover > Repair)

(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

[mikewoo6425235]

@holger1405 

Here is the sfcdetails you asked for.

Repairing games now...