Dead Space 2023 Wont launch getting error We are unable to connect

[ra1derjennings]

Ea got it fixed had to have customer service to re-add the license. This dude rocks and fixed my issue within two minutes of the call. Playing as you read this. He said not everyone may know what todo so mention the license readd 

[ra1derjennings]

@aek41 Ea called me and basically said they just needed to re-give my account the game license/ permissions

[aek41]

that's great.

I just did contact the support too and they fixed it i able to play it like nomal now.

[beeasy2682]

@ra1derjennings bro I have been stuck in this stupid loop as well.

[Rvolut1on]

@aek41 they didnt help me/////

[aek41]

@Rvolut1on  what they said?

[Rvolut1on]

@aek41 they said: we cant re-add the licence and we only can send this to our technical team, Thanks for helping. and so on

[meatpiex]

I was told by support that it is something being worked on. Seems to be a known issue, so I would hope that it's fixed for everyone at some point over the next few days. It is strange that support can fix it for some people; but not others. But I have only seen a few dozen posts about it so it could be rare enough that they didn't realize its so wide spread. And don't want to fix them one by one via support tickets.