June 2017
i wish to ask about red alert i dont understand why no one is looking into the fact we cant play the game any more first it was crashing all the time now it launches but all i see is a black screen i can hear the music of the game playing in the background but see nothing at all except for the mouse pointer i am running windows 10 and have everything upgraded ive even turned in multiple tickets trying to get information but so far nothing at all no replies from origen or the game makers and on that im very disapointed
June 2017 - last edited June 2017
Hi, @mrvampear
There are some unofficial patches that could help you out. @Nyerguds is the forum's specialist regarding C&C games. He is able to point you out into the right direction.
June 2017 - last edited June 2017
You might want to start by mentioning the correct game; "Red Alert" isn't the same game as "Red Alert 2" (in fact they're about 4 years apart in release date), and the issue you're having doesn't occur in Red Alert 1.
Also, if you'd have gone to the Command & Conquer section and looked around a bit, you would most likely already have found the solution to this issue.
Command & Conquer 1, Red Alert 1 and Tiberian Sun have all been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. For Red Alert 2 there's a more general patch that solves a lot of its graphics problems, including this "black screen" one. You can find them all here:
Command & Conquer 1:
Red Alert 1:
Tiberian Sun:
Red Alert 2:
June 2017
i havr the gold one with booth 1 and 2
June 2017
Um, what? Even if you have both games, that doesn't mean you can generalize your problem; they're still two separate games...
July 2017
its the one for gold members that combined 1 and 2 I don't know the name of them it just says redalert and when I click on the link it asks me if I want to play 1 or two two being yui's revenge or some thing like that. before it was crashing after you start playing a couple of seconds I would have to uninstall the game and reinstall it but after the update it would be messed up again now it wount even launch right there's no graphics at all just a black screen but I can hear the music of the game playing in the back ground I tried clicking around on the screen but nothing happens.
July 2017
no it was a promotional thing through origins they bundled them together when you click on the game icon it pop's up a screen so you can choose to play 1 or 2
July 2017 - last edited July 2017
You really need to read those descriptions more closely. That's not Red Alert 1 and Red Alert 2. That's Red Alert 2 and its expansion pack, Yuri's Revenge.
And my first reply tells you exactly how to fix the Red Alert 2 issue. So just do what I described there.
If you don't know how to find your game folder, follow the steps in this image.