December 2014 - last edited December 2014
My son is trying to play his Sims 4 game but it doesn't appear on My Gaames tab. Help needed!!!!!!!
December 2014
Maybe you can refrsh or restart?
December 2014
How do I refresh. I tried restarting but nothing happens
December 2014
If it's on iPhone or iPad I don't think it is possible to refresh but if restarting doesn't work I don't know. Maybe if your son isn't too far into the game or never started the game yet, maybe you could delete the app and re-download it.
December 2014
@xxgeomanxx Did you make sure to log in to Origin client using the account you made the purchase with?