February 2015
First my english is not good.İ saw my mails yesterday.And saw origin passaword changed.I try login my account.But i didn't login my account Please help.İ had one order number and onder picture.Please help
February 2015
You will have to contact a Game Advisor by using this link: https://help.ea.com/en/contact-us/new/
Select your game (EX.FIFA 15) from the list
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor.
You will receive a mail with the results of your case once the investigation is complete. Investigation of your issue can take quite a while. Unfortunately there is absolutel nothing we can do to speed the whole process up.
Also, make sure to change your password and security question. Read this article to reduce the risk of being hacked in the future: https://help.ea.com/article/how-to-maintain-account-security