Game won’t load

[bugattispice]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1 . 92 . 145 . 1230
What expansions, game packs, and stuff packs do you have installed? City living, snowy escape, get famous, moschino stuff pack, desert luxe kit.
Steps: How can we find the bug ourselves? I believe through my save file
What happens when the bug occurs? I can’t load my game.
What do you expect to see? I expect to go into my game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After I updated my game.

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My save games wouldn’t load

[Bluebellflora · Accepted solution]

@bugattispice 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

[Bluebellflora · Accepted solution]

@bugattispice 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...