why is sims 4 crashing

[skullgirl14]

Since the new up date for sims 4 just keeps crashing been like this for two days no one has heard anything of You I would like to know what's going on

[puzzlezaddict]

@skullgirl14  Does your computer run Windows or macOS?  I can move your post to the relevant Sims section.

For Windows, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

If you're on a Mac, please list its full specs, as described here:

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

In either case, please also list the packs you have installed.