Re: two a

by EA_Mage
Reply

Original Post

Accepted Solution

two a

★★★★★ Newbie

It seems I have an issue activating psn games on origin.

 

The issue is that on psn ( Battlefield 1 ) my registered emailaddress is an old one that is no longer valid.

 

the one I use on pc to login to origin is still valid.

 

Because the psn mail address is no longer valid, I do not receive the reset password mail, nor do I get the companion mail.

 

Is there a way to change the mailaddress that is linked to my Battlefield 1 game or merge the two accounts?

 

 

Message 1 of 2 (115 Views)

Accepted Solution

Re: two a

EA app Team

Hi @Tribalista,

 

While merging accounts or persona transfer is possible it also carries huge risks. Please check the following article for more info: https://help.ea.com/en-us/help/account/linking-accounts-and-persona-transfers

 

If you wish to proceed, please contact our support via chat or phone call.

 

Let us know if you have any other questions.
EA_Mage

PS! Moved your post to Origin forum. Standard smile



Someone answered your question? Hit that 'Accept as Solution' button.


You like a post? 'XP' button is your friend.

View in thread

Message 2 of 2 (107 Views)

All Replies

Re: two a

EA app Team

Hi @Tribalista,

 

While merging accounts or persona transfer is possible it also carries huge risks. Please check the following article for more info: https://help.ea.com/en-us/help/account/linking-accounts-and-persona-transfers

 

If you wish to proceed, please contact our support via chat or phone call.

 

Let us know if you have any other questions.
EA_Mage

PS! Moved your post to Origin forum. Standard smile



Someone answered your question? Hit that 'Accept as Solution' button.


You like a post? 'XP' button is your friend.

Message 2 of 2 (108 Views)