sims 4

[jemmywem]

greyed out and wont load

[EA_Kristi]

Please try the steps in the order below:

1. Manually uninstall Origin
2. Run CCleaner
3. Restart your router/modem and do a Clean Boot
4. Make sure that your UAC is enabled and set to notify
5. Download the latest version of Origin and install the client - make sure to run the setup file with Admin rights
6. Add firewall/antivirus exceptions for Origin and open the needed ports
7. When starting Origin, please make sure to run it as Administrator

After these steps, right click the Sims 4 game tile in Origin client and select 'Repair Game' or 'Check for Updates'.