security question

[pearce1904]

my entire game works correctly but when i try to access my ultimate team it asks me to make a security question and it dosent matter which security question i choose or what my answer is it does not let me access ultimate team.

[EA_David]

Do you have a trusted device you can log into to reset the question? If not, please contact support. 

http://help.ea.com/en/article/welcome-to-the-new-and-improved-ea-help-center/