Re: mail time

by EA_Ataashi
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Original Post

mail time

★★ Newbie

Dear EA,

 

I want to report an bug for the origin site

I wanted to change my account name but received the security code after one hour.

I found this very strange and frustrating

I hope you will fix it quickly.

Kind regards,

 

Tom Bolsenbroek

 

Message 1 of 2 (216 Views)

Re: mail time

Community Manager (retired)

Hey @tombolsenbroek 

 

Can I ask which method of verification have you chosen exactly? Was it receiving the code by email or a text message?

 

If it was email, we were having a few issues with this feature recently, but they should be fixed now Standard smile

 

/Ataashi

Message 2 of 2 (179 Views)