Re: i forgot my security question

by EA_David
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Original Post

i forgot my security question

★★★ Newbie

i forgot my security question on origin and i can't change my name.Thanks in advance

Message 1 of 6 (332 Views)

I forgot my security question !

★★★ Newbie

   Hy, i fogot my security question , i followed the steps to rezolve the problem but in step 4 when i must select " Call Me " only two countries United States & Canada, i'm from Romania, help me ! 

Message 2 of 6 (326 Views)

Forgot security question answer

★★★ Newbie

Hi ; i want Change My security question because I forgot and forgot password email Please Help Me Please Standard smile :/

Message 3 of 6 (316 Views)

Re: i forgot my security question

Community Manager

@MikicaBurek

 

Please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 4 of 6 (315 Views)

Re: i forgot my security question

★★★ Newbie

Hi, I recently found out that my account was compromised months back. I was able to change the password but someone changed the security question, I'm trying to come into contact with customer support but the only option the system gives me is "call me". I live in Europe, it's not supported. I'd really appreciate a working e-mail. Thanks!

Message 5 of 6 (290 Views)

Re: i forgot my security question

Community Manager

@Hrkljush Hey, you can try changing the location in the top left to try get a Live chat. 

You can also see if the direct link from this page works: http://help.ea.com/sg/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

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Message 6 of 6 (279 Views)