i forgot my security question

by beastghostx91
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Accepted Solution

i forgot my security question

★★★ Newbie

i forgot my security question and can't call the advisor because I'm not from USA or Canada please help me

Message 1 of 2 (147 Views)

Accepted Solution

Re: i forgot my security question

Hero (Retired)

If you want to change your password/security question.
1)Go to www.origin.com
2)Log in
3)Go to My Account=>Security=>Account Security and Edit.

If you do not remember your secret answer. You can contact EA Game Advisor:

1) Go to http://help.ea.com/en/contact-us/new/
2) Select a game or product and select your platforms (Mac or PC)
3) Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available.).
Also, I advise you prepare all information about your Account.

 

If "Live Chat" option not available, you can select "Call Me". Or you can contact EA support for your country.

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Message 2 of 2 (140 Views)

All Replies

Re: i forgot my security question

Hero (Retired)

If you want to change your password/security question.
1)Go to www.origin.com
2)Log in
3)Go to My Account=>Security=>Account Security and Edit.

If you do not remember your secret answer. You can contact EA Game Advisor:

1) Go to http://help.ea.com/en/contact-us/new/
2) Select a game or product and select your platforms (Mac or PC)
3) Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available.).
Also, I advise you prepare all information about your Account.

 

If "Live Chat" option not available, you can select "Call Me". Or you can contact EA support for your country.

Message 2 of 2 (141 Views)