If you do not know the answer to your current SQ then you will not be able to change it yourself ,click the link and log in: https://help.ea.com/en/ for a Live Chat with an advisor or a callback.
-then click on Help with a Game, and choose your game. If your game isn't listed,entering the name on the search bar to the right,if it's an account issue select Origin
-on the next page you will see a bunch of articles.
-scroll to the bottom of the page, and you will get an option to Contact Us.
-click this and you choose your platform, the topic of your issue and to give a brief description of the issue.
-you will then have your options available, a Live Chat with an advisor or a callback.
For Live Chat look here http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161...
You need to enable Javascript to start live chat.
-try to use Internet Explorer
-make sure Javascripts are enabled.
Must set your location as US for it to activate.have you changed your country of residence to the United Kingdom from the menu at the top of the screen when at http://help.ea.com/contactus ? If you have not already set it's time to do it,to use Live Chat.
Solved your question ? ...please hit Accept As Solution on the post they did so others know it worked or have the curtsy to say " Thanks, but it didn't work "
Retired champion.
mileyfrustrated: i am couting on your help and thanks for reading ... this
