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[Unknow_hollow99]

I have a old ea account that i lost the email and password, i want to change it for my psn account so i can use the mass effect app. i tried making another account with the same email but it doesnt link up.

[EA_David · Accepted solution]

@Unknow_hollow99 Changing your linked EA Account can have a number of issues, and it's generally not something we want to do. You can find more info here: https://help.ea.com/en-us/help/account/linking-accounts-and-persona-transfers/

However this shouldn't be necessary, if you reach out to support they can find the old linked account and can hopefully help you to regain control of the older account, which should let you play the Apex app on your currently linked account. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

Thanks. 

[EA_David · Accepted solution]

@Unknow_hollow99 Changing your linked EA Account can have a number of issues, and it's generally not something we want to do. You can find more info here: https://help.ea.com/en-us/help/account/linking-accounts-and-persona-transfers/

However this shouldn't be necessary, if you reach out to support they can find the old linked account and can hopefully help you to regain control of the older account, which should let you play the Apex app on your currently linked account. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

Thanks.