Why ea gets me mad

[giomaster341]

I am DONE with ea because I spent 20$ on FIFA points for team of the season and then my account is Reset and I lost all my players I worked for and my 20$ so now I am very disappointed

[EA_Nils · Accepted solution]

@giomaster341 Hi,

If you're missing some items and suspect your FUT account has been compromised, first secure your account by following these important steps:
 

1. Clear your browser cache.
2. Reset your EA password.
3. Reset your Origin security question and answer.
4. Reset your email account password.
5. Reset your console account password (PlayStation™Network online ID or Xbox Live gamertag).
6. Turn on Login Verification on the FUT Web App. Read more about this safety step and how to create backup codes.
7. Reset your FUT security question and answer.

Once you complete these steps, contact us to report any missing content for FIFA 14, FIFA 15, or FIFA 16.

To help prevent this from happening again, we have detailed recommendations for steps you can take to protect your account from being compromised.

Thank you,

Nils

[EA_Nils · Accepted solution]

@giomaster341 Hi,

If you're missing some items and suspect your FUT account has been compromised, first secure your account by following these important steps:
 

1. Clear your browser cache.
2. Reset your EA password.
3. Reset your Origin security question and answer.
4. Reset your email account password.
5. Reset your console account password (PlayStation™Network online ID or Xbox Live gamertag).
6. Turn on Login Verification on the FUT Web App. Read more about this safety step and how to create backup codes.
7. Reset your FUT security question and answer.

Once you complete these steps, contact us to report any missing content for FIFA 14, FIFA 15, or FIFA 16.

To help prevent this from happening again, we have detailed recommendations for steps you can take to protect your account from being compromised.

Thank you,

Nils