Re: Using a very old account. Can't change email

by IIPrest0nII
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Original Post

Using a very old account. Can't change email

[ Edited ]
★★★ Newbie

So I made my EA account years ago.  I made it with an email that I no longer have access to.

I never actually wound up verifying my email because I didn't realize I had to at the time. 

Now I'm back on, I'm trying to change my email so that I can actually log my progress on my games and get DLC etc

 

The problem is, since I didn't verify my email all those years ago, it won't let me change it. 

 

I just don't want to lose my games by having the make a new account. 

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Re: Using a very old account. Can't change email

Hero (Retired)

Hello @Keywing

Contact EA support to solve your problem:

1) Go to http://help.ea.com/en/contact-us/new/  .2) Select a game or product and select your platforms (Mac or PC). 3)Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available). Also, I advise you prepare all information about your Account.   Other methods to contact EA support.

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