Stolen Account [ Edited ]

[MartyCZCZ]

Good day, my EA profile was stolen, a user from Russia, he deleted the email on my account and used his for verification, the account is mine, the original email was [edit: email address removed], I can't change it at the moment, because the verification codes go to Russia, I would like to ask for help, what next? Thank you Rális

(CM: Edited to remove formatting)

[EA_Lanna · Accepted solution]

Hi @MartyCZCZ, 

We have a help guide to help advise you if you're account has been compromised: What to do if your EA Account has been hacked

If you run into any issues recovering the account using those steps, you'll need our support team's help. 

Follow the steps in this guide to reach them:

• How to use EA Help

- EA_Lanna

[EA_Lanna · Accepted solution]

Hi @MartyCZCZ, 

We have a help guide to help advise you if you're account has been compromised: What to do if your EA Account has been hacked

If you run into any issues recovering the account using those steps, you'll need our support team's help. 

Follow the steps in this guide to reach them:

• How to use EA Help

- EA_Lanna