August 2017
Solved! Go to Solution.
August 2017
Hi @Epodjay
you need to create again an incident using the Talk to a Game Advisor link on the left, and a Game Advisor will assist you.
Select Origin from the list.
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor
-For Live Chat try to use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.
- In most countries are available between 09:00-21:00 Monday-Saturday
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
August 2017
Hi @Epodjay
you need to create again an incident using the Talk to a Game Advisor link on the left, and a Game Advisor will assist you.
Select Origin from the list.
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor
-For Live Chat try to use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.
- In most countries are available between 09:00-21:00 Monday-Saturday
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).