Origin wont work

[cavan_m]

Origin used to work on my computer, i tried to open it and it wouldnt work it said theres an error and to try installing again, so i tried to reinstall it but it still says the same thing. i have Windows 10 so i dont know why it wont open now 

[EA_Nils · Accepted solution]

@cavan_m Hi,

Please visit this page here and scroll down to the Visual Studio 2013 (VC++ 12.0) section: https://support.microsoft.com/en-us/kb/2977003

There are three downloads listed there, please install them.

Afterwards, restart your system and log into Origin again and report back here.

Cheers,

Nils

[EA_Nils]

@cavan_m Hi there,

Can you let me know what the error message you receive says exactly?

Generally speaking, you would want to download and install the Origin Client from here: https://www.origin.com/download

Next, you would start the Origin Client with administrator rights: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

Let us know if you run into any issues on the way.

Cheers,

Nils

[cavan_m]

c:WINDOWS\SYSTEM32\MSVCP120.dll is either not designed to run on Windows or it contains an error. Try installing the program again using original installation media or contact your sytem administrator for support . Error status 0xc000012f.

i am the administrator 

[EA_Nils · Accepted solution]

@cavan_m Hi,

Please visit this page here and scroll down to the Visual Studio 2013 (VC++ 12.0) section: https://support.microsoft.com/en-us/kb/2977003

There are three downloads listed there, please install them.

Afterwards, restart your system and log into Origin again and report back here.

Cheers,

Nils