Non-exist email

[martina1582]

Hello, I have such a problem.

The email I used in registration for EA no longer exist. EA is now asking me for a code that it wants to send to this email, but I can no longer access it.

Can you please advise me on what the next procedure could be (change of email address, etc.)?

Thank you!

[EA_Montimer · Accepted solution]

Hello @martina1582 

Unfortunately, this is not something we can help with here on forums. Please contact customer support, they will be able to look into this issue and provide all available options.

To contact support:

Go to https://help.ea.com/en/help-home/?r=1

Select "Game Support"

Choose product "The EA app"

Select topic "I need help logging in to my EA Account"

[EA_Montimer · Accepted solution]

Hello @martina1582 

Unfortunately, this is not something we can help with here on forums. Please contact customer support, they will be able to look into this issue and provide all available options.

To contact support:

Go to https://help.ea.com/en/help-home/?r=1

Select "Game Support"

Choose product "The EA app"

Select topic "I need help logging in to my EA Account"