Irreasonable ban

[lzyyds48]

To EA Studio:

  I am a gamer of Apex Legends，but I stopped playing this game for months for some reason.I'd like to restart to play today，but to my surprise，my account is banned.I promise I didn't even log in this game once during these months，and I

didn't have any dishonest actions in games before.I guess maybe my account was stolen by someone to play in a cheating way.So could you give my problem a nice judge?I really hope I will still be able to play the game with my original account.Thanks.

[EA_QueenBee · Accepted solution]

Hi @lzyyds48,

Unfortunately we’re not able to help with bans/account issues on the forums. I’d recommend that you contact our live support team here to make sure that your account is safe, and this article has steps that can help you with your ban.

[EA_QueenBee · Accepted solution]

Hi @lzyyds48,

Unfortunately we’re not able to help with bans/account issues on the forums. I’d recommend that you contact our live support team here to make sure that your account is safe, and this article has steps that can help you with your ban.