Internet is fine but high ping on fc24

[gksn0135]

Dear EA Team

My internet parameters are very good but I get very high ping. Why ?

[EA_Illium · Accepted solution]

Hi @gksn0135 

Based on what it shows, and the platform you are on we can try different steps. When you have a moment we can start with the following:

• Connection and Advance Connection Guides 

Thanks!

[EA_Illium]

Hi @gksn0135 

We may be able to use the EA Connection Quality Report tool to help better understand why we might be running into issues. 

Based on what it shows, and the platform you are on we can try different steps. When you have a moment we can start with the following:

• Connection and Advance Connection Guides 

Thanks!

[gksn0135]

Okay but what will be the solution. Article doesnt help me to solve my issue

[EA_Illium · Accepted solution]

Hi @gksn0135 

Based on what it shows, and the platform you are on we can try different steps. When you have a moment we can start with the following:

• Connection and Advance Connection Guides 

Thanks!

[gksn0135]

Dear EA Team,

Why you dont understand me. I did everything but my ping is still high. Internet ping value is very good.

Dont send me Guides. Help me.

[EA_Illium]

Hey @gksn0135 

To confirm which platform are you on?

While we are unable to directly change your internet connection to FC24 servers, we can try going through different troubleshooting steps to see if we can help improve your connection. 

Thanks!

[s3od300]

I’m having the same issue , still couldn’t find a solution (: