Product: Madden NFL 19
Platform:Microsoft XBOX One
I want to talk about something you don't mention above:
How accessible is the current experience? Annoying, but OK
Summarize what in the product is difficult to use. My account is linked to an account which is deactivated. I need my account detached from my gamertag so i can play Madden 19 online.
How is this making it more difficult? EA representatives are giving me the run around. I have called and chatted with various EA reps for two days to no avail.
How can we reproduce this experience? Help me!
The process needs to be made easier to unlink gamertags. Emails do become inactive, thus i shouldnt have to call a rep to be able to play a game online.
