I have not yet received a refund

[Tweed001]

I pre-ordered Star Wars Battlefront for pc, sold my pc and got an xbox. So I put in for a refund request on 9/28/2015, it is now 10/12/15 and I have not seen anything hit the bank yet. Wanting to see if there was an error on your guys side or what.

[EA_Mat]

@Tweed001

For security reasons account and billing issues can unfortunately not be dealt with here on Answers HQ.

Please contact customer support directly by following the link below.
https://help.ea.com/uk/contact-us/new/