I forgot my password

[denajes]

I forgot my password to my origin account and I don't have access to my old email anymore is there another way I get into it

[CarbonCarl · Accepted solution]

Hey @denajes 

You will have to get in touch with an EA adviser so they can take you through the verification process and help you access your account.

You can contact an EA adviser here: https://help.ea.com/en/contact-us/

This will also offer more info to recover your account: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

Hope that helps.

[CarbonCarl · Accepted solution]

Hey @denajes 

You will have to get in touch with an EA adviser so they can take you through the verification process and help you access your account.

You can contact an EA adviser here: https://help.ea.com/en/contact-us/

This will also offer more info to recover your account: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

Hope that helps.