July 2018
I have been trying everything in my power to buy a stupid game, but Origin won't accept my card!
Before you say it, I checked with the bank and everything is fine. I have enough money, I even tested it by buying something on steam. So obviously the card is not the damn problem.
Please someone tell me how I could just fix the problem and use the card.
I'm tired of EA being greedy a-holes and not putting their games on steam ( Which is a MUCH better gaming store.)
Solved! Go to Solution.
July 2018
Hi @SissyZE
This link lists the cards that they accept and also provides tips on entering payment details https://help.ea.com/ca/article/ordering-payment-information/
But you can order from the Origin Store on the web,clear your local browsing history https://help.ea.com/en/help/faq/clearing-your-browsers-cache/
Restart your machine and do the steps to order a game through origin.com
-launch your browser you use.
-type in search field origin .com
-go to origin.com.
-browse or search for a game you want
-click Buy
NOTE if your issue persists you need to create an incident using the Talk to a Game Advisor link on the left, and a Game Advisor will assist you.
Select Origin from the list.
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor
-For Live Chat try to use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.
- In most countries are available between 09:00-21:00 Monday-Saturday
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
July 2018
Hi @SissyZE
This link lists the cards that they accept and also provides tips on entering payment details https://help.ea.com/ca/article/ordering-payment-information/
But you can order from the Origin Store on the web,clear your local browsing history https://help.ea.com/en/help/faq/clearing-your-browsers-cache/
Restart your machine and do the steps to order a game through origin.com
-launch your browser you use.
-type in search field origin .com
-go to origin.com.
-browse or search for a game you want
-click Buy
NOTE if your issue persists you need to create an incident using the Talk to a Game Advisor link on the left, and a Game Advisor will assist you.
Select Origin from the list.
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor
-For Live Chat try to use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.
- In most countries are available between 09:00-21:00 Monday-Saturday
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en