Re: Hacked email

by EA_Pythia
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Hacked email

★★ Newbie

I need help switching my email from the current one I’m on. It was hacked sometime back in 2019 and I no longer have access to it in anyway. I want to unlink my psn to relink it to my current email. 

I’ve tried opening a case and emailing the ea support but with no success 

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Re: Hacked email

Community Manager

Hello @ModizzIe2,

 

unfortunately, support is the only one that can help you with this issue - if your account is linked to a hacked e-mail, and you can't receive e-mails for that address, you should try to contact support without being logged in, so you can give them an e-mail of your choice to be contacted at. 

You could also try and contact support through a live chat. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

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Message 2 of 2 (67 Views)

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Re: Hacked email

Community Manager

Hello @ModizzIe2,

 

unfortunately, support is the only one that can help you with this issue - if your account is linked to a hacked e-mail, and you can't receive e-mails for that address, you should try to contact support without being logged in, so you can give them an e-mail of your choice to be contacted at. 

You could also try and contact support through a live chat. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Message 2 of 2 (68 Views)