Re: Game download restarts after awhile

by EA_Aidan
Reply

Original Post

Accepted Solution

Game download restarts after awhile

[ Edited ]
★★★ Newbie

Bought A way out.. download gets to about 34% or 7 gig at most and then it restart.. 

Sometimes it restarts from 5%, so all random. I got space on harddrive, also in beta with the .exe file with admin support. 
Ive restarted my computer. Turned off my Antivirus.

What else should i do?

Message 1 of 3 (1,103 Views)

Accepted Solution

Re: Game download restarts after awhile

★★★★★ Expert

Hi @asdasdasgf2345

 

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

 

Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

Restart your machine.

 

Perform a Clean Boot  https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

Go in Origin / My Game Library ,right click on game icon select Repair and Update Game.

 

NOTE If your issue persists go to the Origin client, click on Origin / Application Settings / Diagnostics- and from there enablSafe Mode Downloading.


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.

View in thread

Message 2 of 3 (1,071 Views)

All Replies

Re: Game download restarts after awhile

★★★★★ Expert

Hi @asdasdasgf2345

 

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

 

Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

Restart your machine.

 

Perform a Clean Boot  https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

Go in Origin / My Game Library ,right click on game icon select Repair and Update Game.

 

NOTE If your issue persists go to the Origin client, click on Origin / Application Settings / Diagnostics- and from there enablSafe Mode Downloading.


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 3 (1,072 Views)

Re: Game download restarts after awhile

Community Manager (retired)

Hey @asdasdasgf2345

Have these steps that @yahel_1 has given you helped you resolve your issue?

-Aido

Message 3 of 3 (1,050 Views)