Re: Game Library blank page-never ending reload after sleep mode

by Straatford87
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Original Post

Re: Game Library blank page-never ending reload after sleep mode

★★★ Apprentice

Yes,W10 last official update (the update with the ''Game Mode''),after reboot from ''sleep mode'' I have ''blank page'' or ''never-ending reload'' Coffee cup

Message 11 of 17 (552 Views)

Re: Game Library blank page-never ending reload after sleep mode

EA DICE Team

@NateComeback

 

Sounds like a bug. Could you please create an Origin Error Report and post the ID # in this thread? I will have it checked out.

Message 12 of 17 (536 Views)

Re: Game Library blank page-never ending reload after sleep mode

★★★ Apprentice

Already done three times for the same bug Coffee cup ,report and I have always ''check'' the option to condivide my hardware info when Origin or some game crash,NOW Is just crashed Andromeda AHHH Large smile

Message 13 of 17 (529 Views)

Re: Game Library blank page-never ending reload after sleep mode

EA DICE Team

@NateComeback

 

Hi,

 

I would still like the report ID # so I can review it myself, and forward it straight to the Origin team if necessary.

 

The reports aren't necessarily checked if they aren't requested.

Message 14 of 17 (515 Views)

Re: Game Library blank page-never ending reload after sleep mode

★★★ Apprentice

Ok,next time I trigger the bug I give you the Report Id!

Thanks a lot for the help Coffee cup

Message 15 of 17 (506 Views)

Re: Game Library blank page-never ending reload after sleep mode

★★★ Apprentice

After ''sleep mode'' (note that the image profile is gone,It's clearly a bug in the game client..)

This is the Report Id Coffee cup

Message 16 of 17 (492 Views)

Re: Game Library blank page-never ending reload after sleep mode

EA DICE Team

@NateComeback

 

Thank you,

 

I'll forward this as a bug - this means that I won't have an immediate fixed available nor can I provide information as to when we'll be able to look into / fix this.

 

In the meantime, if you come across anything yourself of appeared to have fixed it, do please let us know!

 

Kind regards,

Message 17 of 17 (474 Views)