EA origins payment for SIM

[razbuzz2004]

I  am trying to pay for the SIMS game via papal  on the origin website. I was able to add my paypal account information but when attempting to pay the link/window will not open.  What should I do?Thanks, Mimi

[EA_Nils · Accepted solution]

@razbuzz2004 Hi,

Our availability for payment methods varies by region. If Paypal is listed as valid payment method, but you are unable to use it at this time, I would suggest that you get in touch with an EA Game Advisor so they can see whether they can assist you: https://help.ea.com/en/contact-us/new

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

Log in with your Origin account and choose "Origin" as Product, your Platform, "Billing/Purchasing" as Topic and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

Cheers,

[EA_Nils · Accepted solution]

@razbuzz2004 Hi,

Our availability for payment methods varies by region. If Paypal is listed as valid payment method, but you are unable to use it at this time, I would suggest that you get in touch with an EA Game Advisor so they can see whether they can assist you: https://help.ea.com/en/contact-us/new

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

Log in with your Origin account and choose "Origin" as Product, your Platform, "Billing/Purchasing" as Topic and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

Cheers,