Cannot refund

[laonjunge]

I want to refund my last purchase, and I have followed the steps on the ea website, but I can't choose the purchase I want to refund, i dont know its because my coonection or ur website server

I hope this screenshot can be an evidence because the requirement for a refund is 24 hours after purchase

[laonjunge · Accepted solution]

@EA_Aljo thx sir , but im already contact ea help on facebook , and my problem its solved by admin on facebook, thx for ur reply

[EA_Aljo]

Hi there, @laonjunge 

This isn't something we're able to help with over Answers HQ, but an advisor can look into it for you. To get in touch with one, please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

[laonjunge · Accepted solution]

@EA_Aljo thx sir , but im already contact ea help on facebook , and my problem its solved by admin on facebook, thx for ur reply

[EA_Aljo]

@laonjunge 

Great! Glad to hear it. If you have any other issues, please reach out again. Good luck and have fun