Cannot contact EA Live Chat

[APBT66]

I have tried Chrome, Chrome Incognito, Firefox, IE.  I have tried clearing cache.  I have tried new installs and disabling all add ins/ extensions.  All I get is the 'Thank you for contacting EA' and it hangs - the irony is rich!

I don't want to give out my phone number and as far as I can see there is no other way to contact them.

Anything I haven't tried?

[APBT66]

Oh, and I also tried closing all firewalls and anti-virus software.   Nada.

[Mtlhd14884]

I have this same issue! It opens up the window and says "Sorry this page does not exist". I turned off the pop up blocker and everything!

[holger1405]

@Mtlhd14884  @APBT66

Restarting the router, changing the region to English (if not already set this way), changing Browsers, disabling add-ons especially anti-script and ad-block software or the windows firewall and the virus scanner for the contact attempt could help.

 Here is an EA contact guide.

 If all this fails and call becomes the only option, you can use a Voice-Over-IP service like Skype, Viber, or Google Voice for this call to reduce the cost. Just put your location in the Voice-Over-IP service to UK. (UK number  +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)

 More international Telephone numbers:

UK: +44 203 0141818
France:  +33 4 81 68 08 08
Spain: +34 911 230 490
Germany +49 221 37 050 193
Austria: +43 720  88 33 49
Mexico: +52 33 4770 5297
Norwegian:  +47 21 08 17 06
Dutch: +31 20 80 83 219
Swiss  +41 225 18 10 05

Poland  +48 22 39 70 840
 
You also could try EAs Support on Twitter or on Facebook.

[APBT66]

Thanks but as I wrote in my original post, I have already tried all of your suggestions and none of them work. I'm not the UK and I don't have voip.

Is this a deliberate ploy on EA's part - no need to pay for call center folks if no one can actually reach them? This is ridiculous.