Can't see redeemed games or purchased games.

by pceccon
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Can't see redeemed games or purchased games.

★★★ Newbie

As the title says, I can't see any game redeemed by code or any purchased games. 

I've already tried this:

 

https://help.ea.com/en/article/origin-my-games-list-is-blank/

 

Already clicked in "Reload Games" 1234456789 times and already uninstalled and reinstalled Origin.

What else could I do?

This is a horrible service.

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Accepted Solution

Re: Can't see redeemed games or purchased games.

Community Manager

@pceccon Hi,

 

From the looks of it, this has been resolved with the help of an EA Game Advisor since.

 

As a reference, for anyone else experiencing this, please be aware that we recently changed how some expansions show up in the Origin Client. You can now find them in a different place, just right-click the respective game tile under "My Games" and choose "View Game Details".

 

Check out this thread here for a detailed visual guide: http://answers.ea.com/t5/Origin/Missing-expansions-Be-sure-to-check-here/td-p/4438200

 

Let us know if you still have any questions afterwards.

 

Cheers,

Nils

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Message 2 of 2 (126 Views)

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Re: Can't see redeemed games or purchased games.

Community Manager

@pceccon Hi,

 

From the looks of it, this has been resolved with the help of an EA Game Advisor since.

 

As a reference, for anyone else experiencing this, please be aware that we recently changed how some expansions show up in the Origin Client. You can now find them in a different place, just right-click the respective game tile under "My Games" and choose "View Game Details".

 

Check out this thread here for a detailed visual guide: http://answers.ea.com/t5/Origin/Missing-expansions-Be-sure-to-check-here/td-p/4438200

 

Let us know if you still have any questions afterwards.

 

Cheers,

Nils

Message 2 of 2 (127 Views)