Re: Can't login to Origin

by EA_Nils
Reply

Original Post

Accepted Solution

Can't login to Origin

[ Edited ]
★★★ Newbie

I have my ID but no longer use the email attached to it, I can't email myself the link to reset my password. How do I access my account?

Message 1 of 2 (148 Views)

Accepted Solution

Re: Can't login to Origin

Community Manager

@corrine308 Hi,

 

You will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA Account and choose "Origin" as product, your platform, "Manage my account" as topic and "Can't log in" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

 

Thank you,

Nils

View in thread

Message 2 of 2 (136 Views)

All Replies

Re: Can't login to Origin

Community Manager

@corrine308 Hi,

 

You will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA Account and choose "Origin" as product, your platform, "Manage my account" as topic and "Can't log in" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

 

Thank you,

Nils

Message 2 of 2 (137 Views)