Can't enter !

by micmandub
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Can't enter !

★★★ Newbie

Hi folks! I've got a problem with my account - my e-mail was deleted, so I can't enter Origin now. My friends didn't saw it too. I bought all my games from EA< which was activated in Origin, in shop, so I have the boxes and serials inside, can photo it and prove. How can I save my games? Restore an account or "reactivate" games in a new one? HELP please ! ( [edit: email address removed] )

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Re: Can't enter !

Community Manager

@micmandub Hi,

 

You will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA Account and choose "Origin" as product, your platform, "Manage my account" as topic and "Can't log in" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

 

Thank you,

Nils

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Re: Can't enter !

Community Manager

@micmandub Hi,

 

You will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

 

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

 

Log in with your EA Account and choose "Origin" as product, your platform, "Manage my account" as topic and "Can't log in" and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

 

Thank you,

Nils

Message 2 of 2 (145 Views)