Re: Account issues

by EA_Shepard
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Original Post

Accepted Solution

Account issues

★★★ Newbie

Hello. I am unable to connect my EA account with PSN because it's saying that the PSN account is linked to a expired account which I believe I never used. I even barely just registered today and my PSN is linked to an unknown email?!? 

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Accepted Solution

Re: Account issues

Hero (Retired)

Hey @qfm1vlaw7flp 

 

You will need to contact EA Support so they can look into your Account and get this sorted for you.

 

https://help.ea.com/en/contact-us/

 

Thanks Standard smile

 

- iluminate

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Message 2 of 4 (249 Views)

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Re: Account issues

Hero (Retired)

Hey @qfm1vlaw7flp 

 

You will need to contact EA Support so they can look into your Account and get this sorted for you.

 

https://help.ea.com/en/contact-us/

 

Thanks Standard smile

 

- iluminate

__________________________________________________________________
Message 2 of 4 (250 Views)

Re: Account issues

★★★ Newbie

Hello thank you for assistance. I am waiting for further directions. It's confusing submitting a case here and my situation is odd. I don't have an account associated with the PSN account that was supposedly connected and deleted. I don't have that old email. So far it's complicated and I'm not sure I will be able to play apex 🥲

Message 3 of 4 (180 Views)

Re: Account issues

Community Manager

@qfm1vlaw7flp If you are still having an issue setting that up let us know. We would be more than happy to help out.

EA_ShepardAHQ


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