Account Kept Getting Hacked

by Phhilosophhy
Reply

Original Post

Accepted Solution

Account Kept Getting Hacked

★★★ Newbie

My account kept getting hacked. Before i accidently leaked order detail on live stream. since than my account kept getting hacked. I already contacted EA Help to get it back and Turn on login verification, scanned my pc for viruses, i even format my pc, reviewed my email but still the hacker manage to access my account even i have first email. when i read data privacy it show my email kept getting changed by someone from Ukrain.I dont know what to do anymore. this happen since 22 may till now

for now the account is secured but who know whats next.... i know its my fault since i leak the order detail in the first place becuase i want to show how much ive spend Frown sad me

Message 1 of 2 (269 Views)

Accepted Solution

Re: Account Kept Getting Hacked

Community Manager

@Phhilosophhy 

 

Using Login Authentication (Two-factor/2FA) with your EA account and also enabling two-factor authentication with your email and any other related accounts is the way to go.

 

Related EA Help link: https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

Thanks.

barry.png

View in thread

Message 2 of 2 (239 Views)

All Replies

Re: Account Kept Getting Hacked

Community Manager

@Phhilosophhy 

 

Using Login Authentication (Two-factor/2FA) with your EA account and also enabling two-factor authentication with your email and any other related accounts is the way to go.

 

Related EA Help link: https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

Thanks.

barry.png
Message 2 of 2 (240 Views)