May 2016
Hi,
i brought my my game via Xbox live download. So I don't have the normal registration code you get on the box, as I didn't get a box.
I tried EA support who told me to go ask the retailer for a code. I'm not confident that will work.
i also have a 2nd hand game, with disc but no box code again.
Does EA have any way to recognise users who have brought games either via XBOX LIVE or 2nd HAND?
Both are legal, full versions of the game.
Or is my version of their products simply unregister(able)?
If so, kind of excludes a big section of users.
That was basically what the completely untrained EA support person finally thought was the case after wasting 60 minutes of my time on their chat.
Seriously, why bother with that support service, it was down right, the worst, most Ill informed service I've ever used.
He couldn't answer, nor understand any of the issues I raised. Hopeless,
I tried to ask for an email address so I could escalate the matter and he just cut me off and closed my case!!
if anyone can help, even if it's just to confirm that "I can't register my games", I'd be ever so grateful.
May 2016
@bazzalad007 Wow, I'm sorry that you had a poor experience with this.
What version of the game did you get? If you let me know this I can send you a private message with the code.
Thanks.
July 2017
I also got my game from Xbox. I want to register it, but have no UPC code.
July 2017
I'm having this same problem.
September 2017